Frequently Asked Questions
Everything you need to know about our luxury fragrances and home decor.
What makes NUHR Home products unique?
We specialize in the fusion of Eastern and Western scents, using high-quality ingredients to create luxury oud-based candles, diffusers, and personal fragrances that offer a long-lasting and sophisticated aroma.
How long does shipping take?
Standard domestic orders are typically processed within 1-2 business days and delivered within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
Are your candles and diffusers vegan-friendly?
Yes, we take pride in using sustainable wax blends and cruelty-free ingredients. Our products do not contain animal-derived components and are never tested on animals.
What is your return policy?
We offer a 14-day return policy for unused and unopened items in their original packaging. Due to the nature of our beauty and fragrance products, we cannot accept returns on items that have been opened or used.
Do you offer gift wrapping services?
All NUHR Home orders arrive in our signature luxury packaging, making them perfect for gifting. You can also add a personalized gift message at the checkout stage.
How can I maximize the scent throw of my candle?
For the best experience, trim the wick to 5mm before every burn and allow the wax to melt to the edges of the jar during the first use to prevent tunneling.